At Fraggancia, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.
What Personal Data Do We Collect?
We collect the following types of personal data:
- Contact information: name, email address, phone number, and shipping address
- Order information: products purchased, order date, and order total
- Payment information: payment method, payment date, and payment amount
- Communication preferences: email subscription status and communication history
How Do We Collect Personal Data?
We collect personal data through the following methods:
- Website forms: when you fill out a form on our website, such as the contact form or order form
- Order processing: when you make a purchase, we collect your order information and payment details
- Email communication: when you email us or respond to our emails
- Cookies and tracking pixels: we use cookies and tracking pixels to collect information about your browsing behavior and preferences
How Do We Use Personal Data?
We use personal data for the following purposes:
- To process and fulfill orders
- To communicate with you about your orders, account, and promotions
- To improve our website and services
- To personalize your shopping experience
- To comply with legal requirements and regulations
Who Do We Share Personal Data With?
We share personal data with the following third-party service providers:
- Payment gateways: to process payments and verify payment information
- Shipping providers: to fulfill orders and deliver products
- Marketing service providers: to send our promotional emails and analyze website behavior
- Website development and maintenance providers: to improve and maintain our website
How Do We Protect Personal Data?
We take reasonable measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypting sensitive information, such as payment details
- Implementing firewalls and intrusion detection systems to prevent unauthorized access
- Limiting access to personal data to authorized personnel only
- Regularly updating and patching our website and systems to prevent vulnerabilities
Your Rights
You have the following rights regarding your personal data:
- Right to access: you can request a copy of your personal data
- Right to correction: you can request corrections to your personal data
- Right to erasure: you can request deletion of your personal data
- Right to restriction: you can request restriction of processing of your personal data
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after the effective date of the revised policy will constitute your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at info@fraggancia.com contact email or +92308466118
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Effective Date: 1st January 2025